Skip to main content

Frequently Asked Questions

Frequently Asked Questions

We offer spacious one-, two-, three- and four-bedroom apartments each featuring modern finishes and thoughtful details to help you feel right at home.

Our apartment homes do not include private yards, patios or balconies. However, residents can enjoy our beautifully maintained community spaces and share outdoor areas.

We offer agent guided tours (Monday through Sunday). You can schedule your tour online or contact our leasing office for assistance.

Applying is easy! Start by visiting our Floor Plans page and selecting a layout you love. Then, choose an available apartment home to apply online or in person through the leasing office. Our team is here to guide you through each step and ensure a smooth application process.

Applicants must provide 4 consecutive pay stubs, Employment Verification Document, or tax statements, as proof of income. All income documents must be uploaded as PDFs within the application. Everyone 18 years or older is required to complete an application and upload a valid government-issued ID.

Applicants must demonstrate a gross monthly income of at least 2.5 times the rent.

No. Subleasing is not permitted.

Yes. Renter’s insurance is required.

Residents will receive a renewal notice 90 days in advance. Residents can access the resident portal to review renewal options, make their selection, and sign lease documents electronically. Please note that annual income certification is required prior to renewal and must be completed before lease documents can be finalized.

Yes, our community offers income-restricted apartment homes for qualifying applicants. Eligibility is based on household income and size. Please contact our leasing office for current income limits 

Yes. Application fees are $50 per adult applicant, along with a one-time $250 administrative fee per home. A security deposit is required and is based on the results of the credit screening. We also offer security deposit alternative options for qualifying applicants. Move-in charges are prorated based on the move-in date; however, the $10 amenity fee is charged in full and is not prorated.

Yes. There are services available to help make the move-in process easier, and we’re always happy to point residents in the right direction.

To break your lease, we require a 60-day notice and a lease-break fee that is equal to 2 months of rent and repay any move-in concession (if one was applied).

Residents are required to provide a 60-day written notice.

Residents must submit a 60-day written notice and forwarding address before move-out. Residents are responsible for shutting off utilities, fully vacating and cleaning the apartment, and returning all keys, remotes, and fobs to the office.

Security deposit refunds are processed within 30 days after move-out, in accordance with your lease and state guidelines.

Security deposits are based on credit screening results starting at $250. The required deposit amount is due at move-in.

Residents are responsible for all utilities. No utilities are included in the monthly rent.

Residents are welcome to choose their preferred internet service provider. Options include providers such as Spectrum and AT&T.

All rent payments are made online through the BILT Rewards portal. Residents can make one-time payments or set up recurring payments for added convenience using a debit card, credit card, or checking account. We also offer flexible payment options through FLEX, allowing eligible residents to split rent payments into smaller installments. Residents must apply directly through FLEX, and participation is subject to FLEX approval.

Additional community fees include a $13 monthly pest control fee, $30 valet trash fee, and an amenity fee of $15.

Complimentary parking is available for residents. Spaces are not assigned and are offered on a first-come, first-served basis.

No. We also do not offer reserved parking.

Guests are welcome to visit; however, stays exceeding three consecutive days require prior written approval and may not exceed six total days within a calendar month. Overnight visitors must utilize visitor parking, and residents must obtain a visitor parking pass in advance.

No. We do not offer EV charging stations on-site at this time.

Yes. We are a pet-friendly community.  For details on our pet policy, please speak to one of our onsite associates.

Yes. We require a one-time fee of $350 per 1st pet and $50 per 2nd pet, and a monthly fee of $20 per pet per month.

Breed and weight restrictions apply. For additional details on our pet policy, please contact our office.

While we don’t have a dedicated pet park listed, your pets are welcome to enjoy our community spaces.

Our community has everything you need, from gazebos with picnic tables and grills to a cutting-edge fitness center, lighted tennis court, splash park with water features, community playground, business center, and on-site laundry lounge. For a full list of community amenities, please visit: https://www.monarchpassapts.com/amenities

Enjoy stylish interiors with wood-style plank flooring, expansive walk-in closets, relaxing tub and shower combo, and spacious layouts. For a full list of community amenities, please visit: https://www.monarchpassapts.com/amenities

We provide an onsite laundry lounge.

No. There is no designated bike storage, but we do allow bike storage on patios.

Yes. All homes are fully-wired for immediate internet service activation.

For your convenience, packages may be delivered directly to your home or a delivery location of your choosing. Please note that the leasing office is unable to accept or store packages on behalf of residents.

No, we do not currently offer virtual tours. We invite you to explore our community through either an in-person guided tour or someone on our leasing team will be happy to send you photos of our available units. 

No. Furnished homes are not available.

Monarch Pass offers a convenient and connected location in Fort Worth, placing you close to everyday essentials and local points of interest. Residents enjoy easy access to nearby shopping, dining, grocery stores, and essential services, making daily errands simple and efficient. With convenient access to major highways, our community also provides a quick commute to downtown Fort Worth, where you can explore additional entertainment, employment centers, and local attractions. For additional local highlights, please visit: https://www.monarchpassapts.com/mapsanddirections

Monarch Pass offers a convenient Fort Worth location near shopping destinations like La Gran Plaza and The Shops at Clearfork, along with a variety of local dining options throughout the city. Residents can also enjoy nearby green spaces such as Trinity Park, while downtown Fort Worth’s entertainment, employment centers, and cultural attractions are just a short drive away. For additional local highlights, please visit: https://www.monarchpassapts.com/mapsanddirections

Monarch Pass is located within the Clifford Elementary School, Forest Oak Middle School, and O. D. Wyatt High School district.

Creating a sense of community is important to our team! We host regular resident events to enhance the community experience.

Yes. Quiet hours are observed daily from 10 pm to 6 am in accordance with local noise ordinances.

During business hours, noise concerns can be reported to the leasing office by phone or email. After hours, reports can be directed to our courtesy patrol service through Security.

Monarch Pass is a non-smoking community.

Maintenance requests can be submitted online through the resident portal. To report maintenance emergencies, call the leasing office. 24-hour emergency maintenance is on-call to assist you.

Emergency issues—such as flooding, loss of AC in extreme heat, electrical hazards, or anything affecting safety—are handled immediately, 24/7.  Urgent but non-emergency concerns (like appliances not working properly) are prioritized as soon as a technician is available. Standard work orders are typically addressed within 24–48 hours, depending on the order in which requests are received.

Didn't find an answer?

Our team is always ready to answer your questions.